Privacy Policy
Privacy Policy
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in ensuring the correct presentation of our services. All access data is deleted no later than seven days after the end of your visit to the website.
Hosting services provided by a third-party provider
As part of processing on our behalf, a third-party provider hosts and displays our website. This serves our legitimate interest in the correct presentation of our offerings, which outweighs any conflicting interests. All data collected through the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described herein.
This service provider is located within a country of the European Union or the European Economic Area.
We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Required fields are marked as such because we absolutely need this data to process your order, your inquiry, or to open your customer account. Without this information, you cannot complete your order, open an account, or send your inquiry. The specific data collected is evident from the respective input forms. We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR for contract processing and handling your inquiries. After complete contract fulfillment or deletion of your customer account, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this privacy policy. You can delete your customer account at any time, either by sending a message to the contact option described below or via a designated function in your customer account.
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the bank commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection policy of the respective payment service provider applies in this respect.
Data transfer to shipping service providers
If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided below or directly with the shipping provider at the contact address listed below. After withdrawal, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.
DHL Parcel GmbH
Sträßchensweg 10
220 Bonn
4. Cookies and web analytics
To make your visit to our website more attractive and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves our legitimate interests, which outweigh your interests, in an optimized presentation of our offerings in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings. You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this information for the respective browsers at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
Use of social plugins from Facebook, Google, Twitter, Pinterest using the "2-click solution"
Our website uses social plugins (“plugins”) from social networks. To enhance the protection of your data when you visit our website, the plugins are integrated using a “2-click solution.” This integration ensures that when you access a page on our website containing such plugins, no connection is established with the servers of the respective social network. Only when you activate the plugins does your browser establish a direct connection to the servers of the respective social network.
The content of each plugin is then transmitted directly from the provider to your browser and integrated into the page. By integrating the plugins, the providers receive information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the provider or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you interact with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts. This serves our legitimate interests, which outweigh your interests, in the optimal marketing of our services pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR.
For information on the purpose and scope of data collection, further processing and use of data by the providers, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies:
http://www.facebook.com/policy.php
https://twitter.com/privacy
http://www.google.com/intl/de/+/policy/+1button.html
https://about.pinterest.com/de/privacy-policy
6. Contact options and your rights
As an affected party, you have the following rights:
- In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
- In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
- In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- for the establishment, exercise or defense of legal claims
is required; - According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you object to its deletion;
- we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
- You have objected to the processing pursuant to Article 21 GDPR; - In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
- According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.
For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice. ********************************************************************
Right to object
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case , we will no longer process your personal data for this purpose.